Growthh
Growthh
How to cancel Growthh, when it takes effect, and what happens to your account
No phone calls, no retention runaround. This policy explains exactly how to cancel Growthh, when it takes effect, and what happens to your account and data afterward.
This Cancellation Policy explains how to cancel a Growthh subscription, when cancellation takes effect, and what happens to your account and data afterward. It applies to all Growthh accounts operated by Gyaanmart Knowledge Technology Private Limited ("Gyaanmart", "Growthh", "we", "us", "our"), and should be read together with our Terms of Use, Privacy Policy, and Refund Policy. This page does not cover whether a charge is refundable — see Section 9 and our Refund Policy for that.
You can cancel your Growthh subscription at any time, at no extra cost, in either of these ways:
Turn off auto-renewal directly from within the app under Billing / Subscription, then confirm cancellation.
Write to help@gyaanmart.com from your registered email, stating your account name and cancellation request.
You'll get an email confirming the cancellation and the date your access ends.
No notice period, minimum term, or exit fee applies unless your account is on a custom-quoted plan whose written order form says otherwise.
Cancelling mid-cycle does not end your access immediately and does not entitle you to a refund for the unused part of that cycle — see Section 9.
Once your access period ends:
If your account is on a free trial, no payment has been collected, so there is nothing to "cancel" financially — simply turn off auto-continuation from account settings, or don't add a payment method, and access will end automatically when the trial period expires. If you already added payment details and want to stop before the trial converts to a paid plan, follow Section 2 above before the trial end date.
We recommend exporting any tasks, reports, or documents you want to keep before your access ends, using the export options available in your account. If you need help exporting data or a copy of your records after cancellation, contact help@gyaanmart.com — see also the data portability rights described in our Privacy Policy.
You can reactivate a cancelled account by logging in and selecting a subscription plan again. If you reactivate within the data retention window described in our Privacy Policy, your previous workflows and data will generally still be there; after that window, some or all historical data may have been permanently deleted and cannot be recovered.
We may cancel or suspend your subscription if: a payment fails and is not resolved within a reasonable period; you breach our Terms of Use (for example, misuse of the Service or unlawful content); or we are required to do so by law. Where practical, we'll notify you by email before cancelling for these reasons and give you a chance to fix the issue first.
Cancelling your subscription is separate from getting a refund. As a general rule, amounts already charged are non-refundable once billed — the specific exceptions (billing errors, unauthorized charges, non-delivery of Service) and how refunds are processed are covered in full in our Refund Policy.
We may update this Cancellation Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated via email or an in-app notice.
Need help cancelling, or unsure what happens to your data? Reach out any time.
Support: help@gyaanmart.com · Legal: legal@gyaanmart.com
Gurgaon, Haryana, India